Ticketmaster executives own issued an apology to Taylor Swift and her fans.

Rapidly after the presale for the Lavender Haze singer’s The Eras Tour commenced final Tuesday, the firm’s web page crashed attributable to heavy establish traffic.

Later, Taylor called out Ticketmaster bosses for making of us feel esteem they went via “several endure assaults” to get tickets, and over the weekend, a representative for the agency apologised for the “shocking skills” customers had been subjected to.

“We strive to manufacture label shopping as straightforward as that it’s most likely you’ll well presumably comprise for fans, but that hasn’t been the case for quite quite a bit of folks attempting to lift tickets for Taylor Swift | The Eras Tour,” they commented. “First, we want to apologise to Taylor and all of her fans – in particular of us that had a shocking skills attempting to lift tickets.”

The spokesperson went on to fragment some knowledge on why the device used to be so overloaded. As neatly as to the “mountainous quantity” of of us looking out out for to lift tickets, they claimed there used to be a “staggering probability of bot assaults”.

But whatever the points, Ticketmaster officers reminded fans that over two million tickets had been sold for The Eras Tour – the most ever purchased for an artist in a single day.

“We’re working to shore up our tech for the fresh bar that has been dwelling by search info from for the Taylor Swift | The Eras Tour. After we get via that, if there are any subsequent steps, updates shall be shared accordingly,” they added.

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